Real experiences from our students and patients

At Purple Hearts Solutions Lab, we believe exceptional healthcare starts with patience, clear communication, and respect. Whether you are learning phlebotomy and chain-of-custody protocols in our Conyers lab or visiting us for a blood draw, DOT drug screen, or DNA collection, we take the time to answer your questions and guide you through every step. Read what our trainees and patients have to say about building confidence and feeling supported.

"I kept second-guessing which tube to use for different panels. Practicing hands-on with realistic sample lab orders helped it finally click. By the end of class, I could pick the correct tubes and explain exactly why I chose them."

Phlebotomy training graduate

"The mock collection made chain-of-custody paperwork so clear. I practiced verifying donor IDs, catching label discrepancies, and sealing test cups before ever touching live samples. I feel completely prepared on the job."

DOT collection trainee

"Booking online was quick, and instructions were clear. Needles make me anxious, but they gave me time to get settled and explained every step. The draw was fast, gentle, and I never felt rushed."

Routine lab draw patient

"I was so nervous before my first blood draw. After step-by-step demonstrations and guided practice on the training arm, everything made sense. By the end of the day, I was confident and eager to draw without coaching."

Student reflection, Purple Hearts Solutions Lab